Return & Refunds Policy

Turlips vouchers and codes are provided in a non-tangible medium via email or if customer ops, through sms. However, once a code has been purchased and supplied, it cannot be returned and will not be refunded. This is because we have no control over storage and/or security of the voucher codes once issued. We are in the service of only selling vouchers therefore even vouchers returned with presumed unused value, cannot be exchanged for money to the customer – we do not redeem vouchers.

If the supplied code does not work, we will do everything we can to help you solve the problem. Our customer support team can be reached via email at support@turlips.com

1.       Failed transactions & automatic refunds

If a transaction fails due to issues within our control and such failure is identifiable, Turlips will endeavour to automatically credit the funds back to your account.

2.       Acceptance of Policy

By using Turlips.com, you acknowledge and accept the terms of this Policy. You understand the risks associated with providing incorrect account details for payouts and agree to the conditions set forth regarding returns and cancellations.

3. Changes to Policy

The Company reserves the right to modify this Policy at any time. Continued use of the Service after any such changes constitutes your acceptance of the new terms.

______________________________

This Policy, together with the Terms and Conditions, constitutes the entire agreement between the User and the Company concerning the subject matter herein and supersedes any previous agreements, understandings, or negotiations regarding returns and cancellations.